Which two characteristics primarily determine whether a task can be delegated?

The primary characteristics that determine whether a task can be delegated are willingness and capability. Willingness refers to the individual's readiness to take on additional responsibilities, while capability involves their skills and knowledge necessary to successfully complete the task. For effective delegation, it is essential that the person assigned the task is not only motivated to take it on but also possesses the expertise to achieve the desired outcome.

In practical scenarios, even if someone is willing to do a task, without the necessary skills or understanding, the delegation may lead to subpar results. Similarly, a capable individual who lacks interest or motivation may not perform well or may be less committed to completing the task effectively. Therefore, evaluating both willingness and capability is crucial for successful delegation in facility management and other operational contexts.