Which strategy does the head pro use when his assistant requests solutions?

Enhance your skills for the PGM 3.0 Level 3 Facility Management Exam. Use flashcards and multiple-choice questions with hints and explanations to prepare effectively for your exam!

The head pro utilizes the "supporting" strategy when his assistant requests solutions. This approach emphasizes providing guidance, encouragement, and resources necessary for the assistant to develop their own solutions instead of imposing answers. By adopting a supportive role, the head pro fosters an environment that promotes learning and empowerment, allowing the assistant to enhance their problem-solving skills.

In a supporting framework, the focus is on collaboration and mentorship rather than simple direction or persuasion. This strategy encourages open communication, enabling the assistant to feel comfortable in sharing their challenges and brainstorming together for effective solutions. By reinforcing the assistant's capabilities, the head pro not only facilitates immediate problem-solving but also contributes to the assistant's long-term professional growth.

Other strategies like involving, convincing, and directing may prioritize different dynamics in communication and decision-making, such as collaboration, persuasion, or direct control over the situation, which are not the main focus when the head pro is accommodating his assistant's request for solutions through a supportive lens.

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