What term describes the freedom given to the AP to manage the member guest?

The term describing the freedom given to the authorized personnel (AP) to manage the member guest is autonomy. Autonomy refers to the ability or right of individuals or entities to make their own decisions and govern themselves without external control. In the context of facility management, granting autonomy to the AP means they have the authority to independently manage interactions and services for members and guests, using their judgment to handle situations effectively based on their understanding of the organization's values and goals. This empowerment often leads to more responsive and personalized service, as the AP can quickly address guest needs without waiting for approval from higher management.

In contrast, delegation typically involves assigning tasks or responsibilities to others while retaining overall control and responsibility for those tasks. Supervision refers to overseeing the work of others to ensure tasks are completed correctly, while collaboration focuses on working together with others towards a common goal. None of these terms capture the essence of independent decision-making in the same way that autonomy does.