What management approach does a manager use when offering solutions only when requested?

Enhance your skills for the PGM 3.0 Level 3 Facility Management Exam. Use flashcards and multiple-choice questions with hints and explanations to prepare effectively for your exam!

The management approach characterized by offering solutions only when requested is known as supporting. This method emphasizes empowering team members to solve problems autonomously rather than taking a more directive stance. By adopting a supporting approach, the manager provides encouragement and resources, fostering independence and initiative among team members. This type of management allows individuals to develop their skills and confidence, as they seek solutions independently while knowing that they have access to guidance when needed.

In contrast, the directing approach involves actively instructing and guiding employees in a more hands-on manner, which does not align with the principle of only providing solutions upon request. Involving, on the other hand, refers to engaging team members in decision-making processes, which goes beyond simply providing support or solutions upon request. Convincing entails persuading others to adopt a specific viewpoint or solution, instead of allowing them to independently navigate challenges. Thus, the focus on enabling and encouraging team members in a supportive role is what distinguishes this management approach.

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