What is the manager's role during joint problem-solving when identifying resolutions?

The manager’s role during joint problem-solving is crucial in guiding the team towards effective resolution of issues. By ensuring clear expectations and how to achieve them, the manager facilitates open communication and collaboration among team members. This approach creates an environment where everyone understands the goals that need to be achieved and can contribute their perspectives, fostering a sense of shared responsibility.

When expectations are clearly articulated, it helps align the team’s efforts and allows them to focus on the problem at hand rather than on personal grievances or past failures. This collaborative environment encourages creativity and innovation as team members feel empowered to share their ideas and solutions. Therefore, the manager acts as a facilitator who enhances the problem-solving process rather than dictating it.

In contrast, other approaches, such as proposing solutions without input or making unilateral decisions, undermine team collaboration and can lead to resentment or disengagement. Assigning blame for past issues detracts from constructive problem-solving and can create a toxic atmosphere that hinders future efforts. Thus, ensuring clear expectations and outlining methods to achieve them is the most effective and positive role for a manager during joint problem-solving.