What is the expected outcome when a manager effectively uses feedback in their communication?

Enhance your skills for the PGM 3.0 Level 3 Facility Management Exam. Use flashcards and multiple-choice questions with hints and explanations to prepare effectively for your exam!

When a manager effectively utilizes feedback in their communication, the expected outcome is the clarification of goals and expectations. This process enables employees to understand what is required of them more fully and how their work contributes to the organization's objectives. Through constructive feedback, managers can provide guidance and support, helping team members align their efforts with the desired outcomes. This clarity not only enhances individual performance but also fosters a collaborative environment where employees feel valued and understood.

In contrast, the other outcomes presented do not align with the positive effects of effective communication through feedback. Increased employee turnover generally arises from poor communication or lack of direction, while passivity in decision-making can result from unclear expectations and insufficient feedback. Reduced team performance typically stems from misunderstandings or lack of guidance, which effective feedback directly addresses. Therefore, the ability to provide clear, constructive feedback is crucial for fostering an environment where employees can thrive and organizational goals can be met.

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