What behavior should a manager display in the termination stage?

In the termination stage, a manager should demonstrate clear, considerate, and decisive actions because this approach fosters a respectful and professional environment during a delicate time. Being clear in communications helps set expectations and ensures that the rationale behind the termination is understood. This clarity is crucial for maintaining the dignity of the employee being terminated and for providing them with the information they need regarding next steps, such as final pay, benefits, and other logistical matters.

Consideration is also vital, as this is a challenging moment for the employee. Demonstrating empathy even within a decision to terminate helps in preserving relationships and can mitigate negative feelings that might arise. By being decisive, the manager indicates that the decision has been well-considered, reflecting confidence in the organizational policies and the process that led to the termination.

Other behaviors, such as indecisiveness, disinterest, or minimal communication, could lead to confusion, resentment, and a lack of trust in management. These behaviors can tarnish the reputation of the organization and might also affect morale among remaining employees. Therefore, the ideal approach during this stage is a mix of clarity, consideration, and decisiveness.