In a scenario where a team member is resistant, what is an appropriate next step for a manager?

Enhance your skills for the PGM 3.0 Level 3 Facility Management Exam. Use flashcards and multiple-choice questions with hints and explanations to prepare effectively for your exam!

Providing additional resources is an appropriate next step for a manager in a situation where a team member is resistant. When a team member exhibits resistance, it often stems from a lack of understanding, support, or resources to accomplish a task or adapt to changes. By offering additional resources—whether that means training, tools, time, or personnel—the manager helps to address the underlying issues that may be contributing to the resistance.

This approach fosters an environment of support and collaboration, as it shows that the manager is willing to invest in the team member's success. It also encourages open communication, allowing the team member to express their concerns and barriers they might be facing. Providing resources can empower the individual to overcome challenges, thus reducing resistance and increasing engagement with the team's objectives.

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